Carte ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Carte mobile application (the "App"). Appè Latte Limited operates and maintains this application.
1. Information We Collect
To provide you with the best possible experience, we collect the following types of information:
Personal Information
- Account Details: When you register or use the App, we may collect information such as your name, email address, and profile details (e.g., job title, company, industry, phone number, and profile image).
- Social Links and Profile Content: Information you add to your digital business card (e.g., links to LinkedIn, Instagram, websites, and other platforms).
- Contacts and Wallet Data: Information about business cards you save in your wallet and contacts you choose to store or export to your device's contacts, with your permission.
Technical Information
- Camera/Photos and Scans: Images and text extracted from business card scans when you use the camera or import photos to create or update profiles, with your permission.
- NFC and Nearby Sharing Data: Data necessary to write to NFC tags or share cards via nearby technologies (e.g., identifiers required to complete the transfer), with your permission.
- Usage Data: Information about your interactions with the App, such as shares, scans, wallet actions, and preferences.
- Device Information: Device type, operating system, language, and other technical data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Core Functionality: To provide and maintain core features, including creating, editing, and sharing your digital business card, scanning cards, saving contacts to your wallet, generating QR codes, and optional NFC writing.
- Personalization: To personalize your experience and improve our services based on your preferences.
- Communication: To communicate with you about updates, new features, or support.
- Analytics: To analyze usage and trends to improve the App and develop new features.
- Subscription Management: To manage subscriptions and in-app purchases (if applicable).
- Legal Compliance: To comply with legal obligations and protect our users.
3. Sharing Your Information
Your privacy is important to us. Here's how we handle your data:
- No Selling or Renting: We do not sell or rent your personal information to third parties.
- Service Providers: We may share information with trusted service providers who assist us in operating the App (e.g., Firebase for authentication and data storage, RevenueCat for subscriptions), provided they agree to keep your information confidential and secure.
- Legal Requirements: We may disclose information if required by law or to protect our rights and users' safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Permissions and Platform Features
Carte may request access to certain device features to enable functionality you choose to use. All permissions are requested only when needed:
- Camera and Photos: To scan business cards and set profile images.
- Contacts: To save contact details to your device's address book when you choose to do so.
- NFC: To write your card to NFC tags when enabled by you.
- Nearby Sharing/Bluetooth/Wi-Fi: To facilitate device-to-device sharing where supported.
You can manage permissions at any time in your device settings. Denying permissions may limit certain features.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits and updates
- Limited access to personal data by employees and contractors
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove the data.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may update or delete your account information at any time through the App's settings.
- Permission Management: You can manage device permissions (e.g., Camera, Photos, Contacts, NFC) in your device's Settings.
- Data Deletion: To request deletion of your data, please contact us at hello@appe-latte.ca. We will respond within 30 days.
- Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions in emails or adjusting your app settings.
- Data Portability: You may request a copy of your data in a portable format.
8. Third-Party Services
The App may contain links to or integrate third-party services (e.g., Firebase, RevenueCat). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information:
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using the App, you consent to the transfer of your information to these locations.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the new policy on this page and updating the effective date
- Sending you an in-app notification or email (for significant changes)
Your continued use of the App after changes are made constitutes acceptance of the revised policy.