Support
Something not right? We’re on it.
Log an issue or question and it goes straight to the team — tracked, prioritised, and answered.
How support works
For existing clients and anyone hitting a snag with something we built. Every request is tracked end to end in our client portal.
Log it
Tell us what's happening in the form. One request, one ticket.
Prioritised
Every request lands in our portal flagged high priority — nothing slips.
We reply by email
You'll hear back at the address you give us; just reply to keep the thread going.
Prefer email?
Write to support@appe-latte.ca and it opens a ticket automatically.
Looking to start a new project instead? Get in touch here.